Refund policy

-We accept returns within 7 days of delivery. Items must be unworn, unwashed, and with tags attached. Items must be in original condition.

Non-Returnable Items:

*Preorder items

*Sale or clearance items

*Worn or washed items

*Items without tags

Refunds

  Once we receive and inspect your return, we will notify you. If approved, your refund will be issued to your original payment method within 5–10 business days.

Shipping Costs

  Customers are responsible for return shipping costs. Original shipping fees are non-refundable.

Damaged or Wrong Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with a photo and we will fix it.

Exchanges

We only replace items if they are defective or damaged. If you need a different size, please return the item and place a new order.

How to Start a Return

To start a return, email us at: shopmelianasboutique@gmail.com